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General Rules

There are rules that all KisaanKranti users, both buyers and sellers, need to know and follow. These rules are created to protect you and to keep KisaanKranti a safe place to buy, sell, and participate in the Community.

When a buyer or seller issue comes up, depending on the particular situation, KisaanKranti may consider an individual's performance history and the specific circumstances, which can influence how we apply our rules and policies. At our discretion, KisaanKranti may choose to be more lenient with policy enforcement, with the goal of doing the right thing in the circumstances.

Rules about general user conduct

KisaanKranti users cannot:
  • Interfere with the KisaanKranti site.
  • Use profanity on the site.
  • Infringe on KisaanKranti's intellectual property.
  • Create a new account or buy and sell on other existing accounts to avoid restrictions or limits.
  • Make offers to buy or sell outside of KisaanKranti.

In addition to rules that apply to all KisaanKranti users, KisaanKranti also has rules specifically about Feedback, buying and selling as detailed in User Agreement.

Rules about identity

User identity is a building block of the KisaanKranti Community. KisaanKranti treats user identity with great respect. KisaanKranti expects Community users to treat user identity with the same level of respect.

KisaanKranti users:
  • Must be at least 18 years old.
  • Cannot misrepresent their identities.
  • Must always provide valid and complete contact information and must always have a valid email address.
  • Cannot publish the contact information of other users in an online public area.
  • Must choose their User ID according to KisaanKranti rules.

Rules about communicating with other KisaanKranti users

  • KisaanKranti users cannot misuse the KisaanKranti email forwarding system, send unsolicited email (spam) or email threats to other users.
  • KisaanKranti's Privacy Policy specifies how your personal information is used.

Rules for Sellers

KisaanKranti's policies are rules and guidelines that help to create a safe, fair and enjoyable trading environment for all KisaanKranti users. As a seller, you are responsible for reviewing and understanding KisaanKranti's selling policies, as well as all applicable laws and regulations as outlined in the User Agreement.

Learning about KisaanKranti's selling policies before you list an item will help you to avoid unintentionally breaking rules. KisaanKranti's selling policies are updated to respond to marketplace, Community and security issues, so it is important to check them regularly for changes.

Violations of these policies may result in a range of actions, including:

  • Listing cancellation
  • Limits on account privileges
  • Account suspension
  • Forfeiture of KisaanKranti fees on cancelled listings

Every seller must know and follow:

  • Prohibited and Restricted Items – What items can and cannot be listed as mentioned at annexure 1 to the User Agreement

  • Intellectual Property – Items and listings that have the potential of violating certain copyrights, trademarks, or other rights. Intellectual property owners can report listings that infringe copyrights and/or IPR to [email protected].

  • Guidelines for Listings – Actions that are not allowed in listings viz.
    - Same item cannot be listed under different categories
    - If an item has variations that does not affect the price, for example colour and size, should be listed only once using the variations option
    - Items varying in technical specifications, weight or any other criteria that affects the price may be listed as separate items.
    - You can include links that are solely intended to provide additional details about the items when listing items. Links should only be used when that information can't be included in the listing itself. This can include links to additional images, technical specifications, manufacturer warranties, and other information that can help buyers make an informed buying decision. Links that point to a third-party website, such as image hosting and auction template sites, are also allowed.
    - Links to websites where other items are offered for sale are strictly prohibited. We continually review links on the site and reserve the right to block any link considered unsafe for our users.
    - If your listing does not follow these guidelines it may be removed, and you may be subject to a range of other actions, including limits on your buying and selling privileges and suspension of your account.

  • Accepted Payments – Forms of payment that sellers may accept from buyers. At the moment buyers have the option for opting for CoD (Cash on Delivery) or using EBS Payment Gateway to process online payment. No other form of payment is acceptable on KisaanKranti.

    In addition to the above, here are some additional policy violations not permitted on KisaanKranti:
  • Seller Non-performance – Sellers cannot fail to deliver an item for which payment was accepted, significantly misrepresent an item by not meeting the terms and item description outlined in the listing, or refuse to accept payment for an item at the end of a successful sale.

  • Shill Bidding – Sellers must not bid on their own item, or have family users, roommates or employees bid on their item in order to raise the bid value.

  • Unpaid Item/Transaction Fee Credit Abuse – Sellers may not apply for a Transaction Fee credit on a transaction where the buyer paid for the item.

  • Tax Policy – Sellers must pay relevant fees and taxes.

Both buyers and sellers cannot interfere with a transaction or offer to buy or sell items listed in the marketplace outside of the KisaanKranti site.

To report a policy violation:

  • Note the item number(s) of the listing that you want to report.
  • Send an email to [email protected]
  • You can also report a violation by clicking the Contact Us link on the website

After your report is received:

  • KisaanKranti will consider the circumstances of an alleged policy violation and the user's trading record before taking action.
  • Disciplinary action may result in listing cancellation, limits on account privileges, account suspension, forfeiture of KisaanKranti fees on cancelled listings.
  • If a complaint can't be proven with certainty, KisaanKranti may take no action.
  • Due to privacy issues, it's not possible for KisaanKranti to discuss the results of an investigation.

Transaction Fee

When your item sells your seller account is charged a Transaction Fee based on the item's final sale price (item price + shipping price) and category.
To see how Transaction Fees are calculated, see fees structure given below:

Transaction Fee
Category Fee  
Fertilizers 10%  
Pesticides 11%  
Services   Registration charge and then Monthly charge. Give coupon for 100% discount. Charges will start from Feb 2017.
Seeds / Sapling 19%  
Agro Textiles 9%  
Livestock 8%  
Poultry 5%  
Fishries 7%  
Herbs 5%  
Trees 12%  
Cold Storage

Subscription Charges Details

1 month 3 month 6 month 1 Year
Rs 1800 Rs 4500 Rs 9000 Rs 18000
Advantage 15 Days Free 1 Month Free 2 Month Free

Subscription Charges Details

1 month 3 month 6 month 1 Year
Rs 1500 Rs 3750 Rs 7500 Rs 15000
Advantage 15 Days Free 1 Month Free 2 Month Free

Getting credit or refund for Transaction Fee

  • If a buyer backs out and doesn't buy the item, you can email [email protected] to work it out with the buyer.
  • If the case isn't resolved or you mutually agree not to go through with the transaction, you can request a Transaction Fee credit to your KisaanKranti account.
  • The credit will be applied to your future listings. If you'd rather get a refund, you can mention so in your email.
  • Also, if you cancel the transaction and the buyer agrees, you can receive a Transaction Fee credit or refund.

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